Who we are

Our website address is: https://www.glendawaterworth.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  Spam filtering is provided by the Akismet service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

The Akismet and Gravatar services are provided by Automattic.  The privacy policy for all Automattic services can be found here: https://automattic.com/privacy-notice/

Automattic’s own corporate privacy policy can be found here: https://automattic.com/privacy/

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect your name and email address through our contact form.  We will use contact form submissions to communicate with you and to respond to your enquiry.  We will retain this data for administrative purposes, but we do not use the information for marketing purposes.

The data may also be passed to the Akismet spam filtering service (see the “Comments” section above).

Marketing

If you choose to subscribe to our newsletter, we use MailChimp as our marketing automation platform. By subscribing to our newsletter, you acknowledge that the information you provide will be transferred to MailChimp in order for us to manage our email list and send out newsletters.  All data processing in MailChimp is carried out in accordance with their Privacy Policy and Terms, which can be found here: https://mailchimp.com/legal/privacy/

You can request a copy of the data that we hold on you at any time by emailing your request to artist@glendawaterworth.com

We will only ever use the data you provide to communicate with you about our business and will never pass on your data to any other third party.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website may use Google Analytics in order to help us gather information about how the site is used, how many visitors we receive and where they may be located in the world.  To do this, Google Analytics uses cookies and collects data such as visitors’ IP addresses.  This data is only used to allow us to analyse the usage and performance of our website and is not shared with any other third party.

Further information about Google Analytics, your data and privacy can be found here: https://support.google.com/analytics/answer/6004245?hl=en/

Online Shopping and Payments

In order to provide online shopping services, we currently use the WooCommerce system. When you place an order, we collect your name, address, email address and the details of the products that you require. This information is used to process your order and provide you with our services and is not shared with any third party other than our payment processor.

Payments are processed through Paypal. Data such as your name, address, email address and a summary of your order are passed to Paypal, who then handle your payment.  Payment card information is handled exclusively by the Paypal system and we do not see or keep any record of your card details.  Paypal’s Privacy Policy can be found here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev/

Who we share your data with

We only share your data with companies that we use to provide this website or additional services upon which we rely.  We do not share data with third party advertising networks or other organisations that are not directly involved in providing our services.

We currently use services provided by:

  • Automattic (Akismet spam filtering service and Gravatar service)
    Privacy Policy: https://automattic.com/privacy-notice/
  • MailChimp (Email marketing list management for newsletters, etc.)
    Privacy Policy: https://mailchimp.com/legal/privacy/
  • Paypal (Payment processing)
    Privacy Policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev/
  • Google (Google Analytics to analyse usage and performance of site)
    Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en/

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through the Akisment automated spam detection service provided by Automattic.

Visitor avatars are provided through the Gravatar service provided by Automattic.

Email list management for newsletter subscribers is provided by MailChimp.

Website analytics are provided by Google Analytics.

For online purchases, payment processing is provided by Paypal.

Contact information

If you have any concerns about your privacy, you can contact our data controller, Adrian Waterworth, by emailing him at: blog@adrianwaterworth.com

Additional information

How we protect your data

Data held by ourselves or our service providers is maintained in secure commercial data centres with regular backups and security audits.  Only users or personnel with a legitimate need to access such data are permitted to do so and user access is limited by measures such as secure passwords or two-factor authentication systems.

What data breach procedures we have in place

In the unlikely event of a data breach, system and access logs will allow the extent and nature of the breach to be determined and any further data loss to be blocked.  Anyone affected by such a data breach will be kept fully informed as to the nature and extent of any data that may have been released.

What third parties we receive data from

We do not receive identifiable personal data from any third parties.

What automated decision making and/or profiling we do with user data

We do not carry out any user profiling.

The Akismet spam filtering service provides an automated indication of whether a comment or information received from a contact form may be spam, rather than a legitimate message, however these indications are then reviewed by a human agent before being acted upon.

Payment processing is automated through Paypal.

Industry regulatory disclosure requirements

None.