Who we are
Our website address is: https://www.glendawaterworth.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Spam filtering is provided by the Akismet service.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect your name and email address through our contact form. We will use contact form submissions to communicate with you and to respond to your enquiry. We will retain this data for administrative purposes, but we do not use the information for marketing purposes.
The data may also be passed to the Akismet spam filtering service (see the “Comments” section above).
You can request a copy of the data that we hold on you at any time by emailing your request to firstname.lastname@example.org
We will only ever use the data you provide to communicate with you about our business and will never pass on your data to any other third party.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Further information about Google Analytics, your data and privacy can be found here: https://support.google.com/analytics/answer/6004245?hl=en/
Online Shopping and Payments
In order to provide online shopping services, we currently use the WooCommerce system. When you place an order, we collect your name, address, email address and the details of the products that you require. This information is used to process your order and provide you with our services and is not shared with any third party other than our payment processor.
Who we share your data with
We only share your data with companies that we use to provide this website or additional services upon which we rely. We do not share data with third party advertising networks or other organisations that are not directly involved in providing our services.
We currently use services provided by:
- Automattic (Akismet spam filtering service and Gravatar service)
- MailChimp (Email marketing list management for newsletters, etc.)
- Paypal (Payment processing)
- Google (Google Analytics to analyse usage and performance of site)
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through the Akisment automated spam detection service provided by Automattic.
Visitor avatars are provided through the Gravatar service provided by Automattic.
Email list management for newsletter subscribers is provided by MailChimp.
Website analytics are provided by Google Analytics.
For online purchases, payment processing is provided by Paypal.
If you have any concerns about your privacy, you can contact our data controller, Adrian Waterworth, by emailing him at: email@example.com
How we protect your data
Data held by ourselves or our service providers is maintained in secure commercial data centres with regular backups and security audits. Only users or personnel with a legitimate need to access such data are permitted to do so and user access is limited by measures such as secure passwords or two-factor authentication systems.
What data breach procedures we have in place
In the unlikely event of a data breach, system and access logs will allow the extent and nature of the breach to be determined and any further data loss to be blocked. Anyone affected by such a data breach will be kept fully informed as to the nature and extent of any data that may have been released.
What third parties we receive data from
We do not receive identifiable personal data from any third parties.
What automated decision making and/or profiling we do with user data
We do not carry out any user profiling.
The Akismet spam filtering service provides an automated indication of whether a comment or information received from a contact form may be spam, rather than a legitimate message, however these indications are then reviewed by a human agent before being acted upon.
Payment processing is automated through Paypal.
Industry regulatory disclosure requirements